Fill Out And Send Along With Your Sharpening Order. It Prints a label out for your box.
During the months of October, November, and January we are usually a few days behind. We get an enormous amount of orders in this time of year. Everyone wants to be sharp for the holidays, and resharpened afterwards. Sorry if its late.
You can usually get your order back 7 to 12 days after you mail it to us
All Regular 2" Steel or Ceramic Blades.....$6.00
All Wide blades (3") or Andis T Blades.....$7.00 4 inch Equine, Lister, or Farm Blades.....$7.00 Refurbish the Wahl 5-N-1 Blades.....$10.00
Regular Beveled Edge Shears or Old Style Beveled Thinners....$8.00 ea All Surgical Scissors....$8.00 ea All Convex Shears, Convex Thinners, Chunkers ....$15.00 ea CURVED CHUNKERS AND CURVED THINNERS... We sharpen both, but NO WARRANTY or REDO’s if they were bent and catching when you sent them. They take alot of time to fix, and we get compansated for our time fixed or not. I'm just being honest. LEFTIES: We don’t warranty the sharpening of ANY left hand shear. We have no problems sharpening them, we just can't test them and adjust them properly for the lefty customer. If tension isn't a problem, and you can adjust them to fit your grip, then your good.
This mail-in sheet will print out a label for your box with the correct address. We ask that you fill it out and send it along with your order because it inventories your box of the equipment inside. If items are missing from what you wrote on the mail-in sheet a claim can be made against the shipping company. Without any documentation, you can't prove what was in the box and any loss or damage to file a claim. Just the number of blades, and the number of shears would be OK, it gives us something to count. We will call if we need to.
Don't just throw your business card in your box of sharpening, it doesn't contain all the information we need for your account in our database. Its not part of our customer service to call you for ANY information we need.
For mulitple groomers sending items, please fill out one inventory sheet for each groomer along with their payment method. Also make sure everyones equipment is clearly marked to identify each groomers items.
We don't call for credit card numbers if we don't already have it on file or you didn't send it with the order. Please call us when you have time. The sooner you call with your card numbers, the faster your box gets returned.
Credit Cards Only. NO CHECKS, No AMEX Cards
Northern Tails Sharpening, Inc Jeff Andrews 2319 Granada Avenue Mobile, AL 36693 251-232-5353
The Mail-in sheet has the official and updated pricing, even if the prices are not updated on any page of this website. Its updated first.
This Is Important, Please read this at least once, then you know it for later.
The Mail-In Sheet will give us all the information we need to get your order back to you in a timely manner, please fill it out entirely.It will tell you what you’re going to spend on your sharpening, less return shipping. We won’t call with the total of your order.
BLADES: Check them real careful and make sure your blades are worth sharpening. We will not call you if we find #30 blade or a #40 blade with broken teeth in your order, most groomers use those on comb attachments. We will call if we find other blades with broken teeth not listed on this inventory sheet. There’s a place to mark blades with broken teeth. We won’t sharpen bad or worn out blades.
SHEARS: Your shears are very important, and we sharpen ALL shears and are certified by several shear companies. Check your shears to make sure they are worth sharpening. If they are all ground up from years of sharpening, and have very little blade left to them, they may never cut like they should. If your shears are bent from dropping them, we are good at realigning them and will do our best to fix them. Sometimes with chunkers and thinners they can’t be aligned correctly if bent because it’s hard to bend the tooth blades without breaking them, and we won’t go that far with any shear. If we work on a shear and it still doesn’t cut like we think it should cut, you will be notified on the invoice as “Bad Shear”, and the sharpening for that shear will be free. Painted Shears: Sometimes in the buffing process creating a convex edge the paint may be lightened up some from 0" to 1/16th". This can't be helped to do the job correctly. Loosing that tiny bit of paint along the edge doesn't ruin the shear, or prevent it from cutting properly. So be aware, we do our best to keep it a minimum.
Corrugation/Serration: We don’t apply or replace it to shears automatically. If you have to have it, document that you want it applied and to what shear(s). Many groomers really don't know if it's on their shears or not, they were never taught this in grooming school. It does take some of the cutting ability away from the blade its on. Myself, I'd rather have two sharp blades cutting hair than one just holding it. Its up to you, be sure you let us know if you want it replaced.
The Free Return Shipping Deal (less insurance)
We will give free return shipping on orders that have $101. 00 or more of sharpened items to the lower 48 states only. This includes blades and shears only, NOT THE INVOICE TOTAL. Does not include any parts, equipment sales, or clipper repair, just sharpened items only. Price of return shipping for orders UNDER $101.00 in sharpened items is a flat rate of $10.00 to lower 48 states. If your total of sharpened items is $100, thats under $101.00, add another piece of equipment. Please don't call asking for free shipping since your only a dollar short, that isn't the deal. This will continue until the Post Office discontinues using regional and/or flat rate shipping boxes.
NOTE: We won't pay return shipping on the "Davis" box or "Davis-Like" boxes, no matter if your sharpening total is $100.00. The postage to ship this box is outrageous for both of us.
Please inventory your returned items and make sure all your equipment works within 5 days of receiving back, then you can store it away. Any problems call us immediately, 251-232-5353. No texts or emails, that’s our customer service policy and it works for us.
Please fill out a separate Mail-In Sheet for each person sending items in the same box
PAYMENT METHODS: NO CHECKS, (VISA, MC, DIS only), No Paypal, No AMEX cards.
Please CALLUS with your card number if it’s not on file and you don’t send it with your order. WE DON'T CALL FOR CARD NUMBERS. Take a minute when you have a break and call us with it when you mail out. We will keep your credit card numbers on file in our PCI Certified database automatically unless you tell us not to keep them on file. It’s inventoried by the bank, and we use a phone modem to run the card number and never the internet. Your card is secure with us.
We are just being honest with you explaining all this, more than any other sharpeners are. We have many years experience with grooming equipment, and we know how this equipment is suppose to work AFTER its been sharpened. We won't sharpen junk just to get paid, and we won't sharpen anything thats worn out or usless to you. Doing that isn't right, and we have your back. Call me if you have questions or just want to talk something over. I can talk intellegently about sharpening, equipment care, or grooming dogs which I did for 37 years.
Please try to clean all the hair out of your blades if you can before shipping them. This ensures our allergies aren't going crazy, and there are no fleas in the box. If we see any fleas we'll ship the box back not done. Just take your HV and blow them out, takes 2 minutes.
My daughter Amber worked with us side by side for over 10 years, she knows the sharpening and grooming business inside and out.
She moved to central Arkansas when her husband accepted a job at the nuclear plant there as an engineer. She found out there was no real sharpening in central Arkansas including: the Little Rock area, Conway, Maumelle, Morrilton, Ft Smith, Pine Bluff, and many other areas in Central Arkansas.
She has a good mail-in service, and can get your stuff out very quick. So if you don't have the time to wait on us right now, you can send to her. Her shop gives you another place to send your equipment if we have another hurricane season like we did in 2017, where 3 hurricanes hit the Gulf Coast in 7 weeks.