Fill Out And Send Along With Your Sharpening Order. It Prints a label out for your box.
Terms for the guarantee are at the bottom of "Information Page".
During the months of October, November, and January we are usually a few days behind. We get an enormous amount of orders in this time of year. Everyone wants to be sharp for the holidays, and resharpened afterwards. If your sending a very large order, it could take a couple days longer. Sorry if its late.
You can usually get your order back 7 to 12 days after you mail it to us, depending on the post office.
All Regular 2" Steel or Ceramic Blades.....$6.00Sharpened on a completely automated machine
All Wide blades 2.75"+ or Andis T Blades..$7.00These have to be done a special way by hand 4 inch Equine, Lister, or Farm Blades.....$7.00These have to be done a special way by hand Refurbish the Wahl 5-N-1 Blades.....$10.00Sharpened on a completely automated machine with the Wahl specifications
Any length, straight or curved
Beveled Shears or Old Style Beveled Thinners....$8.00 ea All Surgical Tools and Bandage Scissors....$8.00 ea Convex Shears, Convex Thinners, Chunkers ....$15.00 ea Beauty Salon Shears, Thinners, Blenders......$25.00 ea CURVED CHUNKERS AND CURVED THINNERS... We sharpen both, but NO WARRANTY or REDO’s if they were bent up and catching when you sent them to us, they are very hard to realign. I'm just being honest.
This mail-in sheet will print out a label for your box with the correct address. We ask that you fill it out and send it along with your order because it inventories your box of the equipment inside. Add up the columns and you'll know what your spending.
By chance you can't print out the Mail-in Sheet but can read it, copy what we need onto a plain piece of notebook paper (not a business card), and send this paper with your order.
If your sending a clipper, try to give us your best guess whats wrong with it, or what its been doing while your trying to work with it. Write this down on the paper someplace.
For "MULTIPLE GROOMERS" sending items in the same box, please fill out one inventory sheet for each groomer along with their payment method. Also make sure everyones equipment is clearly marked to identify each groomers items. You can use an engraver or nail polish to mark your stuff. Please don't ask us to keep equipment separate in the shipping box because thats almost impossible. You need to know what equipment is yours.
If your confused about what edge is on your shears. There are instructions and PICTURES that explain the difference plainly so you'll understand. These are located on the "Information Page" about 1/4 the way down called "WHAT KIND OF EDGE IS ON YOUR SHEARS?"
Northern Tails Sharpening, Inc Jeff Andrews 2319 Granada Avenue Mobile, AL 36693 251-232-5353
We prefer CREDIT CARDS ONLY (No AMEX Cards)
Please call us with your card number if we don't already have it on file.
We will give free return shipping on orders that have $101. 00 or more of sharpened items to the lower 48 states only. This includes blades and shears only, NOT THE INVOICE TOTAL. Does not include any parts, equipment sales, or clipper repair, just sharpened items only. Price of return shipping for orders UNDER $101.00 in sharpened items is a flat rate of $10.00 to lower 48 states. If your total of sharpened items is $100, thats under $101.00, add another piece of equipment. Please don't call asking for free shipping since your only a dollar short, that isn't the deal. This will continue until the Post Office discontinues using regional and/or flat rate shipping boxes.
NOTE: We won't pay return shipping on the "Davis" box or "Davis-Like" boxes, no matter if your sharpening total is $101.00 or more. The postage to ship this box is outrageous for both of us, and sometimes shears get bent inside.
Please inventory your returned items and make sure all your equipment works within 5 days of receiving back, then you can store it away. We want to make sure nothing got lost or damaged in transit back to you, if so we can make a claim. We aren't responsible for damaged or lost items in transit, the shipping company is. So if you want return insurance, write it down on the "Mail-in" sheet in the insurance box what you think will cover what you need in the box..
We also want to make sure your stuff cuts when you get it back. We test every shear, and every blade on hair before it gets shipped back, or it doesn't ship. If it cuts here, and 5 days later it doesn't cut there, something may be wrong there so call us. Don't assume your stuff cuts and put it away for 6 months and expect it to cut, it may not. Many things can happen to your stuff tucked away in a cabinet for 6 months keeping it from cutting. You can test every blade in your box on ONE dog, there is an article on the "Information Page" that shows you how to do it. We "Old Schoolers" have been doing it this way for years.
Any problems call us immediately, 251-232-5353. No texts or emails, that’s our customer service policy and it works for us. We are Old School, and we get more accomplished faster by talking on the phone rather than emails or texts back and forth.
Please try to clean all the hair out of your blades if you can before shipping them. This ensures our allergies aren't going crazy, and there are no fleas in the box. If we see any fleas we'll ship the box back not done. Just take your HV and blow them out, takes 2 minutes.
Need Clipper Parts?
Click the button and go see what we have available that we can put in the box and ship back with your sharpening order. No extra shipping costs that way.
If you have any questions about equipment, equipment care, or grooming, you can send me a message. Don't use this to ask if your order is here yet, thats what your tracking is for, we may not reply. DO NOT send your credit card information using this form, its not secure enough for that, call us with it 251-232-5353
If you sent us a message and you haven't received a callback or answer, give us a call. Sometimes this form generator doesn't work and we don't get the message.
My daughter Amber worked with us side by side for over 10 years, she knows the sharpening and grooming business inside and out.
She moved to central Arkansas when her husband accepted a job at the nuclear plant there as an engineer. She found out there was no real sharpening in central Arkansas including: the Little Rock area, Russellville, Conway, Maumelle, Morrilton, Ft Smith, Pine Bluff, and many other areas in Central Arkansas.
She has a good mail-in service, and can get your stuff out very quick. So if you don't have the time to wait on us right now, you can send to her. Her shop gives you another place to send your equipment if we have another hurricane season like we did in 2017, where 3 hurricanes hit the Gulf Coast in 7 weeks and shut us down.
Look at the flyer and call her if you need to.
She is in the exact center of the United States.
The Mail-In Sheet will give us all the information we need to get your order back to you in a timely manner, please fill it out entirely.It will tell you what you’re going to spend on your sharpening, less return shipping. We won’t call with the total of your order unless you need to move money over to the card we are using. Please note why on the mail-in sheet. If you can not print out the mail-in sheeet but can read it, write what we need on a piece of plain notebook paper (not a business card), and send the paper along with your order.
BLADES: Check them real careful and make sure your blades are worth sharpening. We will not call you if we find #30 blade or a #40 blade with broken teeth in your order, most groomers use those on comb attachments. We will call if we find other blades with broken teeth not listed on this inventory sheet. There’s a place to mark blades with broken teeth. We won’t sharpen bad or worn out blades.
SHEARS: Your shears are very important, and we sharpen ALL shears and are certified by several shear companies. Check your shears to make sure they are worth sharpening. If they are all ground up from years of sharpening, and have very little blade left to them, they may never cut like they should. If your shears are bent from dropping them, we are good at realigning them and will do our best to fix them. Sometimes with chunkers and thinners they can’t be aligned correctly if bent because it’s hard to bend the tooth blades without breaking them, and we won’t go that far with any shear. If we work on a shear and it still doesn’t cut like we think it should cut, you will be notified on the invoice as “Bad Shear”, and the sharpening for that shear will be free.
Beauty Salon Shears: We specialize in Grooming shears, and we do sharpen beauty salon shears as well. If you send us a pair of beauty salon shears we charge $25.00 each for those. If you mark them down as grooming shears and don't tell us they are used in the beauty salon on human hair, we will set them up for dog grooming. They will not slide cut in the beauty salon. Better tell us right up front, or write it down on the paperwork so we can set them up for the beauty salon and charge the correct price. If not, the owner of those shears will be very angry with you because they won't cut right for them. Your on your own when they call and complain, no refunds or redo's
Painted Shears: Sometimes in the buffing process creating a convex edge the paint may be lightened up some from 0" to 1/32nd". This can't be helped to do the job correctly. Loosing that tiny bit of paint along the edge doesn't ruin the shear, or prevent it from cutting properly. So be aware, we do our best to keep it a minimum.
Corrugation/Serration: We don’t apply or replace it to shears automatically. If you have to have it, document that you want it applied and to what shear(s). Many groomers really don't know if it's on their shears or not, they were never taught this in grooming school. It does take some of the cutting ability away from the blade its on. Myself, I'd rather have two sharp blades cutting hair than one just holding the hair. Its up to you, be sure you let us know if you want it replaced, and on which shear(s). There's a place for that on the mail-in sheet.
Clipper Repair : We service "corded" Andis pet grooming clippers and the Furzone 610 only. No trimmers, no cordless clippers, no PowerGrooms. There is a $15.00 labor fee for Andis clippers, and a $20.00 labor fee for Furzone clippers. Parts are an extra charge. You could ask for a quote on the clipper repair before we do anything, but that has to be in writing someplace on the paperwork you send with your order. Just write down on the paperwork someplace you want a quote for clipper repair, but keep in mind we still charge labor for inspection. If you just send your clipper without any documentaion saying what you think is wrong with it or asking for a quote, that gives us permission to repair what needs to be repaired. If you know whats wrong with the clipper, you can check our clipper parts page (use link) and you know the labor charge, add it up. Any questions or concerns, don't assume, call before you ship.
If your sending a clipper just to see if it can be fixed or not, the labor fee still applies if we get it fixed or its junk. Try to make sure the clipper is fixable before sending it, your paying for our time to look it over and find out if it is or not.
Need Clipper Parts? We sell Andis and Furzone parts and can send them back with your order. Write down what you need in the margin. Use the link on this page and the clipper repair page.
Need Any Furzone Products? We can ship blades, comb sets, or clippers back with your order.